We are excited to announce that we’re only a few days behind with December orders and should be all caught up by tomorrow! If your order was placed before December 16th, you’re getting a free upgrade to Priority shipping to meet Christmas delivery!
We are currently experiencing a system problem with customers not receiving an email notification when their order is shipped. To get the status of your order, please simply log in to your limecrime.com account - it’s the fastest way to get that information! Tracking numbers will show up in your order history soon, another bug we’re fixing.
Our Customer Care representatives Emma and Sarah are working around the clock to answer your emails. We have to be honest: we’re very behind, but we WILL get to your issue eventually, we promise! Thank you for sticking it out with our independent brand as we do our best to serve you this holiday season. We are grateful to be your makeup brand of choice!